1. Introduction

This Privacy Policy describes how Dongguan Xuchang Machinery Co., Ltd. (“we,” “our,” or “the Company”) collects, uses, and protects the personal information of users who visit our website or communicate with us through any other channels.
By using our website, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

(1) Personal Information You Provide Voluntarily

When you contact us via our website, email, or forms, we may collect information such as:

• Full name

• Company name

• Email address

• Phone number

• Country or region

• Inquiry content or project requirements

(2) Automatically Collected Information

When you visit our website, our server may automatically collect certain technical data, including:

• IP address

• Browser type and version

• Device information

• Date and time of access

• Referring website URLs

This data helps us understand how visitors use our website and improve its functionality and performance.

3. How We Use the Information

Your information will be used strictly for business and service-related purposes, including:

• Responding to your inquiries or quotation requests

• Processing orders and providing after-sales support

• Improving our products and services

• Sending business updates, product catalogs, or exhibition invitations (with your consent)

• Complying with applicable legal and regulatory obligations

We do not sell, rent, or share your personal information with unrelated third parties.

4. Data Storage and Protection

We store collected data on secure servers and implement reasonable technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.

Access to your information is strictly limited to authorized company personnel who require it to perform their duties.

5. Cookies

Our website may use cookies or similar technologies to enhance your browsing experience.
Cookies help us:

• Analyze web traffic

• Remember user preferences

• Improve website functionality

You may choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

6. Third-Party Links

Our website may contain links to third-party websites (for example, Alibaba, YouTube, or exhibition organizers).
We are not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies before providing any personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws and business practices.

8. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent for data processing (if applicable)

To exercise these rights, please contact us via the details below.

9. International Data Transfer

As a global business, we may transfer your information across borders for the purpose of communication, order fulfillment, or logistics coordination.
We will take reasonable steps to ensure that your data receives an adequate level of protection.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The latest version will always be posted on our website with the updated date clearly indicated.