1. Introduction

Welcome to Dongguan Xuchang Machinery Co., Ltd. (“we,” “our,” or “the Company”).
By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Policy. Please read them carefully before using our website.

2. Company Information

Dongguan Xuchang Machinery Co., Ltd. specializes in the manufacturing of shoe, bag, and leather machinery.

• Established: 2005

• Factory Area: 5,000㎡

• Employees: 200+

• Location: Opposite Wanda Plaza, Houjie, Dongguan City, Guangdong Province, China

Our company integrates R&D, manufacturing, and sales, providing innovative and reliable machinery solutions to customers worldwide.

3. Use of Website

• You may use this website only for lawful purposes.

• You agree not to engage in any activity that could harm, disable, or impair the website’s normal operation.

• We reserve the right to restrict access or terminate accounts that violate these terms.

4. Intellectual Property

All content on this website, including images, text, designs, and logos, is the property of Dongguan Xuchang Machinery Co., Ltd. or its licensors.
Unauthorized use, reproduction, or redistribution of any material is strictly prohibited.

5. Product Information and Pricing

We strive to ensure that all product descriptions, prices, and specifications on our website are accurate. However:

• Minor variations in product appearance or performance may occur.

• Prices and availability are subject to change without prior notice.

• The company reserves the right to correct any errors or omissions at any time.

6. Orders and Payments

• All purchase orders must be confirmed in writing.

• Payment terms will be specified in each quotation or contract.

• Once production begins, orders cannot be canceled without written consent from both parties.

• All products remain the property of Dongguan Xuchang Machinery Co., Ltd. until full payment has been received.

7. Shipping and Delivery

• Delivery times are estimates only and may vary due to external factors such as logistics or customs clearance.

• The company is not liable for delays caused by force majeure events.

• Risk of loss passes to the buyer upon shipment or delivery, as specified in the sales agreement.

8. Warranty and After-Sales Service

We provide a one-year warranty on all standard machinery from the date of shipment.

• Warranty covers manufacturing defects only.

• Damage due to improper installation, misuse, or unauthorized modification is not covered.

• Replacement parts or repairs beyond the warranty period will be charged at reasonable rates.

9. Limitation of Liability

Under no circumstances shall Dongguan Xuchang Machinery Co., Ltd. be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our maximum liability shall not exceed the total amount paid by the customer for the product or service in question.

10. Privacy Policy

We value your privacy. Any personal or business information collected will be used solely for order fulfillment, communication, and customer service.
We do not sell or disclose customer data to third parties without consent, except where required by law.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China.
Any disputes arising from these terms shall be settled amicably through negotiation or, if necessary, submitted to the Guangdong Arbitration Commission.